Support

Have a question, found a bug or want to suggest something? Get in touch.

Email

Write in whatever language you like and we’ll reply in the same one. Tell us what happened and, if it’s a bug, which screen — it helps us help you faster.

From the app

Settings → Contact support opens an email with the technical details already filled in (app version, iOS and device model). Just describe the problem and attach a screenshot if you can.

Common questions

How do I invite someone to my family?

In family settings, create an invite code and send it however you like. The other person opens Flia, taps “Have an invite code?” and enters it.

How do I cancel Flia Premium?

Subscriptions are managed by Apple: iPhone Settings → your name → Subscriptions. You can also get there from Flia’s settings.

How do I delete my account?

In Flia’s family settings you can delete your account, or the family and your account together. If you created the family, you can delete your account and hand the family over to another adult.